FITS is an International Standard Framework for ICT Technical Support (FITS) in education. It provides the framework and tools required to implement, manage and maintain IT operations in a school environment to an internationally recognised standard.
FITS is a tailored best practice framework designed specifically for IT teams providing service to the school sector. Two courses are now available and are open for booking for August dates:
FITS – ICT Support in Education – Practitioner £510 + VAT
Content:-Service desk; incident and problem handling; security, change release, patch management and configuration management.
Duration: Two day course. This comprises one and a half days of teaching followed by an examination which takes place at the end of the second day.
This unit will benefit individuals involved in ICT technical support in schools, colleges and universities and may include teaching assistants, technicians, management and supporting consultants.
This course provides 2 credits towards NVQ level 4.
FITS – ICT Support in Education: Advanced/ Managers £710 + VAT
Content: Service level management, service continuity management, availability and capacity management, performance monitoring, preventative maintenance, print & output management, energy conservation, storage management, directory services administration and financial management.
Duration: Three day course. This comprises two and a half days of teaching followed by an examination which takes place at the end of the third day.
This unit will benefit individuals involved in ICT technical support in schools, colleges and universities and may include senior technicians, management, head teachers and supporting consultants.
This course provides 2 credits towards NVQ level 5.
Location and dates:
Leeds City Learning Centre: 2nd August and 16th August
To register on one of the above courses contact WSLIT on 07791 306837 or email wsl.margaret@rocketmail.com to book your place.
