Case Studies
As part of Digital 20/20’s communication activity, we have created a library of case studies that give specific examples of how the region’s businesses are creating competitive advantage through the effective adoption of ICT
If you would like to put your business, or a customer or client forward as a potential case study, we would be happy to hear from you. Please contact us.
Crown Spa Hotel - expanding hospitality with new services
The Crown Spa Hotel is the only 4 star hotel on the Yorkshire Coast and needs to stay ahead of the expectations of its guests and attract more business users.
Read the case study to find out how the hotel has set up a roaming wireless internet service that provides both an enhanced experience for guests and a secure network for the hotel’s IT systems.
Eco Hoardings Ltd – bringing a green face to construction
A new “green” business that is changing the face of the construction industry is using web-based software to gain flexibility and improve customer service.
Read the case study to find out how Eco Hoardings Ltd is taking advantage of online software and RFID technology to respond quickly to the needs of its customers.
Ian Blowers Jewellers - Tradition meets technology
A family-run jewellers in Hull is using freely available Internet tools to provide a personal service to customers around the world.
Read the case study to find out how this retailer has turned its established Internet presence into a gateway to international custom, using consumer technologies such as YouTube, Skype and Flickr.
Jesmond Engineering – Bridging the communication gap
This specialist aeronautical engineering company, based in East Yorkshire, is using simple Internet technology to provide its Europe-wide customer base with a bespoke online service.
Read the case study to find out how Jesmond Engineering uses File Transfer Protocol to share large, complex files with customers, quickly and securely.
Tickhill Clinic – Consulting dot com
A complementary health care clinic based in South Yorkshire uses Internet technology to provide private consultations and group training all over the world.
Read the case study to find out how this local clinic has met increasing demand from around the world while cutting down on travel.
Scarborough Lifts – a business on the up
Following steady expansion, this lift installation and maintenance company needed to ensure it was making efficient use of its engineers’ time.
Read the case study to find out how Scarborough Lifts has implemented a customised database to manage information, cut down on paperwork and allow its engineers to work remotely.
Stokes Paint - Going bespoke for a complex business
A Sheffield manufacturing company has streamlined processes by implementing a bespoke IT system to work across the company.
Read the case study to find out how Stokes Paints’ ongoing relationship with its supplier has resulted in a flexible, cost-effective approach that delivers benefits throughout the business.
